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Water UK Customer Operations Forum Workshop
The second workshop of Water UK's new Customer Operations Forum met on Monday 26 November to explore the design of utility bills and discuss the consumer experience and priority.
David Duckworth, Customer Affairs Manager for Bristol chaired the event and was joined by:
- Wayne McPherson, Solution Architect – Operations, Utilities Sector – Vertex Customer Management
- Steve Grebby, Assistant Policy Manager, Consumer Council for Water
- Mark Dickson, General Manager Customer Service Centre, Scottish Water
- Alex Miller, Research Co-ordinator, Northumbrian Water
For further information about the event please email Andie Beattie or call 020 7344 1894.
